Privacy Policy

At Sharvielle Retail Plaza, your trust matters to us. We are committed to treating your personal information with the utmost respect and care. This privacy policy explains how we collect, use, and protect your data whenever you interact with us—whether shopping in-store, browsing our website, or reaching out for support.

What Information We Collect

• Personal Details: Name, contact number, delivery address, and email address when you place an order or create an account.
• Order Information: Details about your purchases, payment method, and delivery instructions.
• Website Usage: Information such as device type, browser, and how you use our website, collected via cookies and analytics tools. This helps us improve your shopping experience.

How We Use Your Data

• To process and deliver your orders quickly and accurately.
• To keep you informed about your order status and important updates.
• To respond to your inquiries and provide customer care.
• To enhance our services, develop new features, and improve our website’s usability.
• To send occasional offers or announcements (only if you choose to receive them).

How We Protect Your Privacy

• Your data is stored securely and only accessible by authorized staff.
• We never sell, trade, or share your personal information with third parties for marketing.
• We may share your data with delivery partners and payment processors only as needed to fulfill your order.

Your Rights & Choices

• You can request to view, correct, or delete your personal information at any time.
• You can opt out of promotional communications by contacting us or using the unsubscribe link in our emails.

Cookies & Analytics

Our website uses cookies to remember your preferences and help us understand how you use our site. You can adjust your browser settings to block cookies, but some features may not work as intended.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be posted on this page, so we encourage you to review it periodically.

Contact Us

By using our website or services, you agree to the terms described in this privacy policy. We value your trust and strive to keep your information safe every step of the way.